Terms of Service

This Agreement is between you or the entity you represent (the "User") and Netvion B.V. ("Netvion") with its registered office in Marinus van Meelweg 20, 5657 EN, Eindhoven, Netherlands. It governs your access to and use of Infinity Platform, Netvion's Connected IoT SaaS platform, including but not limited to mobile applications, web portals, APIs, cloud services, and connected smart devices. By accessing or using Infinity Platform, you acknowledge that you have the authority to bind yourself or the entity you represent to this Agreement and agree to comply with its terms.

By registering an account, using our platform, or accessing any services, you acknowledge and agree to comply with all terms, including any updates posted on our website.

Netvion reserves the right to update, modify, or terminate this Agreement at any time. Changes will be announced on our official website. Continued use after changes indicates acceptance.

"Infinity Platform" refers to Netvion's Connected IoT SaaS Platform, which enables users to connect, monitor, and control smart devices and appliances, whether internet-connected or non-internet-connected. Platform includes mobile applications, web portals, APIs, cloud services, and connected smart devices.

"Licensed Software" refers to the proprietary software developed by Netvion for IoT device connectivity, management, and analytics.

"Services" include cloud-based device management, automation, analytics, API integrations, mobile applications, and other IoT SaaS functionalities.

"IoT Devices" refers to the hardware products that are connected and managed via Infinity Platform, including both internet-connected and non-internet-connected smart devices.

"Smart Devices" refer to appliances and electronic systems that Infinity Platform can monitor and control, regardless of whether they are connected to the internet.

Infinity Platform provides an IoT SaaS platform that allows users to connect, monitor, and control smart devices and appliances over the cloud or through local network integrations.

Users may access features such as device onboarding, automation, analytics, notifications, and third-party integrations.

Certain functionalities or access to the Infinity Platform may be restricted due to external requirements or legal provisions applicable in specific geographical regions and on certain device platforms. As a result, Netvion does not guarantee the availability of the Infinity Platform in all geographical regions or on all device platforms.

Netvion reserves the right to modify or discontinue any part of the service, including feature enhancements and software updates.

Grant of License: Netvion grants you a non-exclusive, non-transferable, revocable license to use Infinity Platform for your IoT applications.

Restrictions: Users shall not:

• Reverse-engineer, modify, or distribute the software without prior authorization.
• Use the platform for illegal activities or unauthorized data collection.
• Lease, sublicense, or transfer the software to third parties.
• Interfere with the security of the platform, including attempting unauthorized access.

Unauthorized use may result in account suspension or legal action.

Account Security: Users must safeguard their credentials. Any unauthorized use of an account must be reported immediately to Netvion.

Compliance: Users must ensure that their use of the platform adheres to applicable laws, including data privacy and security regulations.

Device Compatibility: Netvion is not responsible for any damages resulting from unauthorized device integrations or unsupported hardware.

Infinity Platform may integrate third-party software, APIs, or cloud services to enhance functionality.

Netvion is not responsible for third-party software & service failures, data loss, or disruptions caused by external providers.

Users acknowledge that Netvion may change third-party providers at its discretion.

Netvion collects and processes user data in accordance with its Privacy Policy, which details data handling, storage, and security measures.

Users must not collect or process personally identifiable information (PII) of third parties without consent.

Netvion does not claim ownership of user data but may use anonymized data for service improvements and analytics.

Infinity Platform does not guarantee uninterrupted or error-free services and is not liable for disruptions due to external factors such as internet outages or cyberattacks.

Force Majeure: Netvion is not responsible for service failures caused by unforeseen events, including but not limited to natural disasters, power failures, regulatory changes, or network disruptions.

Users agree that, under any circumstances, Netvion's maximum liability shall not exceed € 1,000.

Users acknowledge and accept that scheduled downtime may occur for software updates, bug fixes, and maintenance activities necessary for platform stability and security. Additionally, Netvion is not responsible for service interruptions caused by cloud platform service providers or other third-party dependencies beyond its control.

Netvion reserves the right to suspend or terminate access to Infinity Platform if a user:

• Violates the terms of this Agreement.
• Engages in activities that compromise platform security or user privacy.
• Fails to comply with legal or regulatory requirements.

Upon termination, users must cease all use of Infinity Platform and delete any associated data or software.

These Terms of Service are governed by and shall be interpreted in accordance with the laws of The Netherlands. You acknowledge and agree that any disputes, claims, or legal proceedings arising from or related to these Terms of Service, your use of this IoT Platform, or the website, including disputes regarding their validity or existence, shall fall under the non-exclusive jurisdiction of the courts in Amsterdam, The Netherlands. However, you expressly consent to submit any such disputes, claims, or legal actions exclusively to the courts of Amsterdam, The Netherlands.

In the event of a dispute, both parties agree to first attempt an amicable resolution. The language to be used in the arbitral proceedings shall be English. If unresolved, disputes shall be settled through arbitration in Amsterdam, The Netherlands.